Privacy Policy
Last updated: March 1, 2026
Introduction
At Vectrly, Inc. ("Vectrly," "we," or "us"), we are committed to protecting your privacy regarding any personal information we may gather when you access or use our website at https://www.vectrly.com/ and related websites, applications, and services that link to this Privacy Policy (collectively, the "Services"). This Privacy Policy should be read in conjunction with our Terms of Service. By using the Services, you acknowledge and accept the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you may not access or use the Services.
This Privacy Policy explains how we treat Personal Data we collect from or about you when you are a User (i.e., you have created a Vectrly account) or a Visitor (i.e., you do not have a Vectrly account). As a Visitor, we only collect limited data from you (see "Visitors and Users" in the table below).
While the Services do not collect "protected health information" as defined under the Health Insurance Portability and Accountability Act ("HIPAA"), we do collect Personal Data (defined below), which includes personally identifiable information you provide to us when creating accounts, requesting appointments, posting reviews, and browsing our websites.
Categories of Personal Data We Collect
Each table below details the categories of Personal Data that we may collect about you, depending on your relationship with Vectrly.
Visitors and Users
| Category and Examples of Personal Data | Source of Data | Business or Commercial Purpose(s) | Third Parties with Whom We Disclose Data |
|---|---|---|---|
| Online Identifiers IP address, device ID, domain server, type of device/operating system/browser | You and third parties | Providing, customizing, improving, and marketing the Services | Service Providers, Analytics Partners, Ad Networks; other parties you authorize |
| Web Analytics Webpage interactions, referring webpage/source, statistics associated with the interaction between device or browser and the Services | You and third parties | Providing, customizing, improving, and marketing the Services | Service Providers, Analytics Partners, Ad Networks; other parties you authorize |
| User Demographic Data Gender and date of birth | You | Providing, customizing, and improving the Services; corresponding with you | Service Providers; other parties you authorize |
| Geolocation Data IP address-based location, zip code, city or address | You and third parties | Providing, customizing, improving, and marketing the Services | Service Providers, Analytics Partners, Ad Networks; other parties you authorize |
| Other Identifying Information Emails, letters, or other communications you send us | You | Providing, customizing, and improving the Services; corresponding with you | Service Providers; other parties you authorize |
Users Only
| Category and Examples of Personal Data | Source of Data | Business or Commercial Purpose(s) | Third Parties with Whom We Disclose Data |
|---|---|---|---|
| Personal Identifiers First and last name, email address, phone number, mailing address, zip code | You | Providing, customizing, and improving the Services; corresponding with you | Service Providers; other parties you authorize |
| Commercial Information Payment card type, last four digits of payment card, billing contact information | You | Providing, customizing, and improving the Services; corresponding with you | Service Providers (specifically Stripe); other parties you authorize |
| Sensitive Personal Data | |||
| Financial Data Accounting data, revenue figures, expense categories, invoices, bills, payment records | You and connected accounting platforms | Providing the Services; generating financial insights and reports | Service Providers, AI/LLM Providers (in aggregated, pre-calculated form only); other parties you authorize |
Categories of Sources of Personal Data
| Categories of Sources of Personal Data | Description |
|---|---|
| From You | When You Provide Information Directly to Us. We collect Personal Data from you when you voluntarily provide such information, such as when you create an account or use our interactive tools and Services, provide information about yourself, submit free-form text and content, or contact us via email. |
| When Personal Data is Automatically Collected When You Use the Services. Through Cookies (defined in the "Tracking Tools, Advertising, and Opt-Out" section below). If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services. | |
| From Third Parties | Service Providers. We may use service providers to analyze how you interact and engage with the Services, or to assist us with lead generation and creating user profiles. |
| Analytics Partners. We may work with analytics partners to provide us analytics on website traffic and to help us track how users found or were referred to the Services. | |
| Social Networks. If you provide your social network account credentials to us or otherwise sign in to the Services through a third-party site or service, some content and/or information in those accounts may be transmitted into your account with us. | |
| Advertising Partners. We receive information about you from some of our service providers who assist us with marketing or promotional services related to how you interact with our websites, applications, products, services, and advertisements. |
Commercial or Business Purposes for Collecting Personal Data
- Providing, Customizing, and Improving the Services
- Creating and managing your account or other user profiles
- Billing you for and collecting payment for the Services
- Providing you with the products, services, and information you request
- Meeting or fulfilling the reason you provided the information to us
- Providing support and assistance for the Services
- Improving the Services, including testing, research, internal analytics, and product development
- Personalizing the Services, website content, and communications based on your preferences
- Fraud protection, security, and debugging
- Marketing the Services
- Marketing and selling the Services
- Showing you advertisements, including interest-based or online behavioral advertising
- Corresponding with You
- Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Vectrly or the Services
- Sending emails and other communications that display content that we think will interest you and according to your preferences
Other Permitted Purposes for Processing Personal Data
In addition, each of the above referenced categories of Personal Data may be collected, used and disclosed with the government, including law enforcement, or other parties to meet certain legal requirements and enforcing legal terms including, without limitation, fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities; protecting the rights, property or safety of you, Vectrly or another party; enforcing any agreements with you; responding to claims that any posting or other content violates third-party rights; and resolving disputes.
Data That Is Not Personal Data
We may create aggregated or de-identified data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified, or anonymized data, and share it with third parties, for our lawful business purposes, including to analyze, build and improve the Services and promote our business, provided that we will not share such data in a manner that could identify you.
We may also use screen recording tools to understand and analyze how individuals navigate and use our website. This technology will record mouse movements, clicks and similar actions, but we do not disclose any personal data with the screen recording tools and we do not link such information to your Personal Data.
In addition, we may use artificial intelligence ("AI") tools to enhance or operate certain functions of the site, such as chat and customer service features.
How We Disclose Your Personal Data
| Categories of Third Parties With Whom We Share Personal Data | Business Purpose for Sharing Data |
|---|---|
| Service Providers — Payment Processors | Our payment processing partner (currently Stripe) collects your voluntarily provided payment card information necessary to process your payment. |
| Service Providers — Security and Fraud Prevention Consultants | Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity. |
| Service Providers — Hosting, Technology and Communications Providers; Fulfillment Providers; Data Storage Providers; Analytics Providers | Performing services on our behalf including providing authentication, hosting, billing, data storage, security, and analytics services; debugging; short-term transient use; account servicing; quality verification. |
| Analytics Partners | To track how users found or were referred to the Services and otherwise interact with the Services. |
| Ad Networks | Ad customization, serving, and auditing related to impressions and compliance standards. |
| Other Uses that You Authorize | Any information that you include in a review, online discussion, or forum is available to the public and is not confidential or private. Additionally, when you log in through a third-party site or service, the social network may share your information with us. |
| Third-Party Business Partners | You can access third-party services, such as social media or other online services, through the Services. You can choose to share information with those services, and those third-party services may collect information about you when you interact with them. |
Business Transfers
All Personal Data may be transferred to a third party if we undergo a merger, acquisition, bankruptcy, or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.
Tracking Tools, Advertising, and Opt-Out
The following sections provide additional information about how we collect your Personal Data.
Cookies
We and our partners use cookies and similar tracking technologies (such as pixel tags, web beacons, clear GIFs, mobile identifiers, JavaScript) to recognize your device and provide you with information and advertising based on your usage. These technologies are used in analyzing trends, administering the Services, and improving the Services. We use the following types of cookies:
- Essential Cookies: These cookies are essential for you to use features of the Services that require accounts.
- Functional Cookies: These cookies are used to record your choices, settings, and preferences.
- Performance/Analytical Cookies: These cookies are used to understand how visitors use our website and to track the performance of advertising campaigns. This includes Google Analytics and reCAPTCHA for security.
- Retargeting/Advertising Cookies: These cookies are used to serve you relevant advertisements based on your online activity.
- Web Beacons: We may use web beacons to track your usage of our webpages and email engagement.
- Mobile Device Identifiers: We use mobile device identifiers to learn about user demographics and internet behaviors.
- Cross Device Matching: We may use cross device matching to determine whether you have interacted with us across multiple devices and to serve targeted ads.
If we use any non-essential Cookies, you can opt out of them at any time . You can also decide whether to accept Cookies through your internet browser's settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on your browser software) allowing you to decide on acceptance of each new Cookie in a variety of ways. You may also be able to reject mobile device identifiers by activating the appropriate setting on your mobile device. You can also delete all Cookies that are already on your device. Although you are not required to accept Vectrly's Cookies, if you block, reject or delete them, you may have to manually adjust some preferences every time you access the Services, as some functionalities may not work. To explore what Cookie settings are available to you, look in the "preferences" or "options" section of your browser's menu. To find more information about Cookies, including how to manage and delete Cookies, please visit here.
Your browser may offer you a "Do Not Track" option, which allows you to signal to operators of websites and web applications, and services that you do not wish such operators to track certain of your online activities over time and across different websites. We generally do not support "Do Not Track" requests sent from a browser at this time. To find out more about "Do Not Track," you can visit here.
However, residents of states that have enacted privacy laws may elect to treat opt-out preference signals (such as the Global Privacy Control signal) as opting out of the sale of their data or targeted advertising where applicable.
Information about Interest-Based Advertisements
We may serve advertisements, and also allow third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors ("Interest-Based Ads"). Information for Interest-Based Ads (including Personal Data) may be provided to us by you, or derived or inferred from the online activity or usage patterns of particular users on the Services and/or services of third parties. Such information may include your IP address, mobile device ID, operating system, browser, webpage interactions, geographic location, and demographic information, such as gender and age range. To accomplish this, we or our service providers may deliver Cookies, including Web Beacons, from an ad network to you through the Services.
Please note that even after opting out of Interest-Based Ads, you may still see Vectrly advertisements that are not interest-based (i.e., not targeted toward you).
Data Security
The security of your Personal Data is important to us. We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we process that data. For example, the Services use industry-standard Transport Layer Security ("TLS") technology to allow for the encryption of Personal Data. We store and process your information on our servers and the servers of our hosting provider (currently, Amazon Web Services and Google Cloud Platform) in the United States and abroad. We maintain industry-standard backup and archival systems.
You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account.
Although we work to protect the security of your account and other data that we hold in our records, for example, by making good faith efforts to store Personal Data in a secure operating environment that is not open to the public, please be aware that no method of transmitting data over the Internet or storing data is completely secure. We cannot guarantee the complete security of any data you share with us, and except as expressly required by law, we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content.
Data Retention
We retain Personal Data about you as necessary to provide the Services or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases, we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, provide the Services, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in a de-identified or aggregated form where that information would not identify you personally.
For example, we retain your account information and credentials for as long as you have an account with us, and we retain your device/IP data for as long as we need it to ensure that our systems are working appropriately, effectively and efficiently.
Children's Privacy
The Services are not directed to or intended for use by anyone under 18 years of age. If you are a child under the age of 18, please do not attempt to register for or otherwise use the Services or send us any Personal Data. By accessing, using or submitting information to or through the Services, you represent that you are at least the age of 18.
As noted in the Terms, we do not knowingly collect or solicit Personal Data from children under the age of 18. If we learn that we have received any Personal Data directly from a child under age 13 without first receiving their parent's verified consent, we will use that Personal Data only to respond directly to that child (or their parent or legal guardian) to inform the child that they cannot use the Services. We will then subsequently delete that child's Personal Data. If you believe that a child under 18 may have provided us with Personal Data, please contact us at privacy@vectrly.com.
If you are between the age 13 and 18, you may use the Services only with the consent of or under the supervision of your parent or legal guardian. If you are a parent or legal guardian of a minor child, you may, in compliance with the Terms, use the Services on behalf of such minor child. Any information that you provide us while using the Services on behalf of your minor child will be treated as Personal Data as otherwise provided herein.
If you use the Services on behalf of another person, regardless of age, you agree that Vectrly may contact you for any communication made in connection with providing the Services or any legally required communications. You also agree to forward any such communications to that person.
Controlling Your Personal Data and Notifications
If you are a registered User of the Services, you can modify certain Personal Data or account information by logging in and accessing your account. If you wish to close your account, please e-mail us at privacy@vectrly.com. Vectrly will use reasonable efforts to delete your account as soon as reasonably possible. Please note, however, that Vectrly reserves the right to retain information from closed accounts consistent with our internal data retention policies and procedures.
You must promptly notify us if any of your account data is lost, stolen, or used without permission.
California Rights and Disclosures
The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act ("CCPA"), provides California residents with specific rights regarding their Personal Data. Please see the "Exercising Your Rights" section below for instructions regarding how California residents can exercise these rights. This section describes your CCPA rights and explains how to exercise those rights. If you have any questions about this section or whether any of the following applies to you, please contact us at privacy@vectrly.com and indicate "California Rights" in the subject line of your communication.
Certain rights described below may not apply to Visitors, as we collect limited data from Visitors. All rights described below are subject to applicable conditions and exceptions. If we are processing your Personal Data as a "service provider" (as defined by the CCPA), you should contact the entity that collected your Personal Data.
Access
If you have a Vectrly account, you have the right to request certain information about our collection and use of your Personal Data, including the following: The categories of Personal Data that we have collected about you. The categories of sources from which that Personal Data was collected. The business or commercial purpose for collecting or selling your Personal Data. The categories of third parties with whom we have shared your Personal Data. The specific pieces of Personal Data that we have collected about you.
We will identify the categories of Personal Data shared with each category of third party recipient. If we have disclosed your Personal Data for a business purpose or sold your Personal Data in the past 12 months, we will identify the Personal Data categories for each category of recipient or purchaser.
Deletion
If you have a Vectrly account, you have the right to request that we delete the Personal Data that we have collected from you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Data to provide you with the Services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request.
Correction
If you have a Vectrly account, you have the right to request that we correct any inaccurate Personal Data we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, if we decide, based on the totality of circumstances related to your Personal Data, that such data is correct. If your correction request is subject to one of these exceptions, we may deny your request.
Processing of Sensitive Personal Data Opt-Out
If you have a Vectrly account, we may collect Personal Data that is considered "sensitive" under the CCPA. Because we may use or disclose Sensitive Personal Information for purposes other than those set forth in section 7027(m) of the CCPA regulations, California residents have the right to request that we limit the use or sharing of their Sensitive Personal Information ("Right to Limit"). The "Right to Limit" directs a business to limit its use of Sensitive Personal Information to that use which is necessary to perform the services reasonably expected or for certain other purposes specifically authorized by the CCPA.
Personal Data Sharing or Selling
Under the CCPA, California residents have certain rights when a business "shares" or "sells" Personal Data with third parties for purposes of cross-contextual behavioral advertising. While Vectrly does not sell Users' information to unaffiliated parties for money, we may share Cookies and other web data to advertising and marketing partners in a manner which might be considered "selling" or "sharing" your Personal Data as those terms are defined under the CCPA. We share the following categories of Personal Data for the purpose of cross-context behavioral advertising:
- User Demographic Data (non-sensitive)
- Online Identifiers
- Web Analytics
If we use targeted advertising (which may constitute "selling" or "sharing" under certain privacy laws), all Users (including Visitors) can opt out from the targeted advertising by configuring cookie preferences or through your account settings. Once you have submitted an opt-out request, we will not ask you to reauthorize the sharing of your Personal Data for at least 12 months. To our knowledge, we do not share the Personal Data of minors under 16 years of age.
We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA
We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you with a lower quality of goods and services if you exercise your rights under the CCPA.
Other California Resident Rights
Under California Civil Code Sections 1798.83–1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties' direct marketing purposes. To submit such a request, please contact us at privacy@vectrly.com.
Other U.S. State Rights and Disclosures
If you are a resident of Virginia, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, Washington (as it relates to consumer health information), or any other state that has enacted a similar privacy law, you may have additional rights under those laws. Please see "Exercising Your Rights" below for instructions on how to exercise your rights. Note that if we process your Personal Data as a "processor" (as defined under the applicable state privacy law), you should contact the entity that originally collected your Personal Data. In addition, given the limited data we collect from Visitors, certain rights described below may not apply. All rights are subject to applicable conditions and exceptions.
For questions, please contact us at privacy@vectrly.com with "State Rights" in the subject line.
Access
If you are a User, you may request confirmation of whether we are processing your Personal Data and to access such Personal Data. Oregon residents may also request a list of specific third parties to which we have disclosed your Personal Data (subject to applicable exceptions).
Correction
If you have a Vectrly account, you may request that we correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and the purposes of the processing.
Portability
If you have a Vectrly account, you may request a copy of your Personal Data in a portable and, to the extent technically feasible, readily usable machine-readable format.
Deletion
If you have a Vectrly account, you may request that we delete your Personal Data.
Opt-Out of Certain Processing Activities
You may have the right to opt-out to the processing of your Personal Data for targeted advertising purposes. As discussed in the "Personal Data Sharing or Selling" section of the "California Rights" section of this Privacy Policy, we process your Personal Data for targeted advertising purposes. To opt-out of our processing of Personal Data for targeted advertising purposes, please see the "Exercising Your Rights" section. You may have the right to opt-out to the sale of your Personal Data. We do not currently sell your Personal Data to others for monetary consideration. You may have the right to opt-out from processing your Personal Data for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects to you. However, we do not conduct such activities.
Appealing a Denial
If we refuse to take action on a request within a reasonable period of time after receiving your request in accordance with this section, you may have the right to appeal such decision. In such appeal, you must (1) provide sufficient information to allow us to verify that you are the person about whom the original request pertains and to identify the original request, and (2) provide a description of the basis of your appeal. Please note that your appeal will be subject to your rights and obligations afforded to you under the applicable state law that applies to you. We will respond to such appeal within 45 days of receiving your request. If we deny your appeal, you may have the right to contact the applicable regulators in your state.
You may appeal a decision by us using the following methods:
- Email us at: privacy@vectrly.com (title must include "Consumer Appeal")
- Call us at: (970) 482-5790
Exercising Your Rights
To exercise the rights under the CCPA or other state laws as described above, you must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate, and respond to it. Each request that meets both of these criteria will be considered a "Valid Request." We will only use Personal Data provided in a Valid Request to verify you and complete your request. We will respond to your Valid Request within the applicable time period required by law. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive, or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.
To the extent rights are afforded to you, you may submit a Valid Request using the following methods:
- If you have a Vectrly account, you can submit requests to access (by portable copy or otherwise), delete, correct your Personal Data through your account settings.
- If you have a Vectrly account, you can opt-out from or limit the processing of sensitive information through your account settings.
- If we use targeted advertising (which may constitute "selling" or "sharing" under certain privacy laws), all Users (including Visitors) can opt out from the targeted advertising by configuring cookie preferences or through your account settings.
If you have questions or difficulty submitting a Valid Request, you can call us at (970) 482-5790 or email us at privacy@vectrly.com.
Changes to this Privacy Policy
We reserve the right to amend our Privacy Policy at our discretion and at any time. If we make material changes to the Privacy Policy, we will notify you by email or through a notice on our website homepage. Use of the information we collect is subject to the Privacy Policy in effect at the time such information is collected.
Contact Information
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, your choices, and rights regarding such use, please do not hesitate to contact us at:
- E-mail: privacy@vectrly.com
- Address: PO Box 2091, Fort Collins, CO 80522
- Phone: (970) 482-5790